Privacy Policy

Information You Provide

When you use kicktide, we collect information you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Account credentials and profile information
• Listing details, descriptions, and photos
• Payment information processed through Stripe
• Communications with us and other users

Automatically Collected Information

We automatically collect certain information when you use our Platform:

• IP address, browser type, and device information
• Pages visited, links clicked, and features used
• Date and time of your visits
• Referring website addresses
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process transactions and send transaction notifications
• Respond to your inquiries and provide customer support
• Send you technical notices and security alerts
• Detect, prevent, and address fraud and security issues
• Monitor and analyze usage trends and preferences
• Send you marketing communications (with your consent)
• Comply with legal obligations

We may share your information in the following circumstances:

With Other Users

When you create a listing, certain information (listing details, photos, general location) is visible to other users. Your full contact information is only shared with users involved in a transaction with you.

Service Providers

We share information with third-party service providers who perform services on our behalf:

• Stripe for payment processing
• Escrow.com for secure fund holding
• Cloud hosting and storage providers
• Email service providers
• Analytics providers

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process or government requests
• Protection of our rights, property, or safety
• Enforcement of our Terms of Service
• Investigation of potential violations

Business Transfers

If kicktide is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure password storage using industry-standard hashing
• Regular security assessments and updates
• Limited access to personal information by employees
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

You have the following rights regarding your personal information:

Access and Update

You can access and update your account information through your account settings at any time.

Delete

You may request deletion of your account by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your email preferences in your account settings.

Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that this may affect the functionality of the Platform.

Do Not Track

Some browsers have a "Do Not Track" feature. We currently do not respond to Do Not Track signals.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

kicktide is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Platform, you consent to the transfer of your information to these countries.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@poolroutes.com
• Phone: (800) 555-1234
• Address: 123 Pool Street, Phoenix, AZ 85001

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to know if we sell or share personal information
• Right to access your personal information
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

To exercise these rights, please contact us using the information above. We do not sell personal information to third parties.